Contact Us

Call centre update

We are currently experiencing high call volume at our customer service call centre and will endeavour to return your call as soon as possible.

We apologize for any inconvenience caused and appreciate your patience at this time.

Zero and Rewards Team

1300 156 937 - Option 1

Operating hours

Monday - Wednesday	8AM - 8:30PM
Thursday	8AM - 12:30AM
Friday	8AM - 10PM
Saturday	9AM - 8PM
Sunday	10AM - 8PM

Online Sales Team - Monday to Friday 9am to 5pm AEDST

1300 156 937 - Option 2

Changing or Cancelling an Order.

Once your order has been submitted, you will not be able to amend. Should you require additional items a new order will need to be placed. Incorrectly ordered item will need to be returned once you receive your order

Lowes Customer Care - Monday to Friday 9am to 5pm AEDST

1300 156 937 - Option 2

Contact us in regards to an instore shopping experience.

School Wear - Monday to Friday 9am to 5pm AEDST

1300 156 937 - Option 3

N.B Distinctive school wear orders are managed by a local store. Please contact the store directly for an update on your order

Corporate Division - Monday to Friday 9am to 5pm AEDST

1300 156 937 - Option 4